Question 1

What is DAYAA?

Accepted Answer

DAYAA is a platform for digital giving: donation terminals, campaigns and reporting come together in one system. It is built for nonprofit, faith-based and cultural organizations.

Question 2

How does DAYAA work?

Accepted Answer

You create a campaign centrally on the platform and assign your terminals to it. Donations come in contactless by card, phone or watch and appear instantly in your dashboard.

Question 3

Who can use DAYAA?

Accepted Answer

Nonprofits, aid organizations, mosques, churches and other faith communities, cultural and educational institutions – from a small association to an organization with many locations.

Question 4

Which devices are supported?

Accepted Answer

All four DAYAA terminals: Tower, Stand, Go and Wall. The platform also supports Android tablets with NFC readers, SumUp card readers and standard payment terminals.

Question 5

How do I set up a campaign?

Accepted Answer

With the five-step campaign wizard: basics, donation amounts, payment methods, design and a final review.

Question 6

Is an internet connection required?

Accepted Answer

An internet connection is required for payment processing and data synchronization. Wi-Fi and mobile data connections are supported; short offline periods can be synchronized afterwards.

Question 7

What support options are available?

Accepted Answer

We help by email and phone. Scope and response times depend on your support package.

Question 8

Do you offer training?

Accepted Answer

Yes. Every team is introduced to the platform at the start. Documentation, tutorials and webinars are included – depending on the package, also personal onboarding and training.

Answers to the most important questions.

General questions

Technical questions

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